General Terms And Conditions

General Terms and Conditions (GTC) of IO Hawk Invest GmbH

§ 1: Scope of application (1) The General Terms and Conditions (GTC) are part of the contract concluded between you and us. Deviations from these GTC require our written consent to be effective, unless it is an individual agreement. (2) If you are a business customer, any of your own terms and conditions used are contradicted. The following GTC also apply if we carry out the contractually owed service unreservedly in the knowledge of the customer's, who is a business customer, conflicting or deviating conditions. Deviations from these GTC require our written consent to be effective, unless it is an individual agreement. The GTC also apply to all future transactions with the customer, who is a business customer, without the need for an express agreement.

§ 2: Conclusion of contract when purchasing goods/products:

  1. The buyer/orderer's contracting party is:

IO Hawk Invest GmbH Höffgeshofweg 7 47807

Krefeld Telephone: 02151 / 1502017

Fax: 02151 / 1502018

E-mail: order@iohawk-europe.com

 (2) Unless otherwise specified below, a contract is concluded upon receipt of our order confirmation or delivery of the goods within 14 days of receipt of the order when the order is placed via distance communication (e.g. telephone, e-mail, letter, fax).

 (3) The intended goods and/or repair services are stored in the "shopping cart". You can call up the "shopping cart" at any time using the corresponding button in the navigation bar and make changes there. After calling up the "checkout" page and entering personal data as well as payment and shipping conditions, all order data is displayed again on the order overview page.

 (4) If you use an instant payment system (e.g. PayPal / PayPal Express, Amazon-Payments, Postpay, Sofort, etc.) as the payment method, you will either be taken to the order overview page in our online shop or you will be redirected to the website of the instant payment system provider. If you are redirected to the respective instant payment system, you will make the appropriate selection or enter your data there. Finally, you will be redirected back to the order overview page in our online shop.

 (5) Before submitting the order, you have the opportunity to check all information again on the order overview page, to change it (also using the "back" function of the Internet browser) or to cancel the purchase. By clicking the "Buy now" button, you declare bindingly that you are placing your order.

§ 3: Provision of services for repairs

 (1) If repair services are the subject of the contract, we owe the repair work resulting from the service description. We perform this personally or through third parties to the best of our knowledge and belief.

(2) You are obliged to cooperate, in particular you have to describe the defect on the device as comprehensively as possible and make the defective device available to us. If you send us the device, you bear the costs for sending the defective device to us.

§ 4: Obligation to provide information, right of withdrawal / withdrawal instructions:

 (1) We do not store the complete contract text. Before sending an order via our online shop, the contract data can be printed out or electronically saved using the browser's print function. After receipt of the order with us, the order data, the legally required information for distance selling contracts, and the general terms and conditions will be sent again to the buyer/customer by email.

(2) The essential characteristics of the goods and/or services can be found in the respective offer. The payment methods available to you are indicated under a correspondingly labeled button on our website or in the respective offer.

(3) We separately point out (within the scope of the ordering process) an existing right of revocation (revocation policy).

§ 5: Payment, Shipping, and Delivery Times

(1) Unless otherwise specified or agreed upon within the framework of the ordering process, payment will be made in advance by you. You will receive an invoice.

(2) Unless otherwise specified or agreed upon within the framework of the ordering process, shipping costs of the Deutsche Post or the corresponding shipping service provider will be applied within Germany. The aforementioned shipping costs are exclusively flat rates, i.e., they are incurred regardless of the size and weight of the goods.

(3) The payment claims arising from the concluded contract are immediately and in full payable. Discount will not be granted. If you fall behind with the payment, we reserve the right to charge reminder fees and default interest in accordance with legal requirements.

(4) The delivery of ordered goods generally takes place, unless otherwise specified or agreed upon within the framework of the ordering process, as soon as payment has been received. The delivery is generally made to the delivery address provided by the buyer. If no advance payment is made in individually agreed cases, the ordered goods remain our property until full payment is received. Until this point in time, the goods may not be pledged, transferred for security purposes, or encumbered with any other rights, except in legally permissible cases. The customer is obliged to treat the item with care as long as ownership has not yet passed to them.

(5) If you are an entrepreneur, delivery and dispatch are at your own risk. This does not apply to ordered goods if the buyer is a consumer within the meaning of § 13 BGB.

(6) As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects, and transport damages, and to notify us and the carrier of any complaints as soon as possible. Failure to do so will not affect your statutory warranty claims.

(7) As an entrepreneur, you are obliged to inspect the goods for obvious and recognizable defects upon acceptance. If such an inspection reveals defects, you are obliged to lodge a written complaint immediately, i.e., generally within 48 hours, and to give us the opportunity to investigate the matter. Reference is made to § 377 of the German Commercial Code (HGB). This is purely for clarification purposes and does not apply if the customer is a consumer within the meaning of § 13 BGB.

§ 6: Retention of Title for Ordered Goods

(1) The goods shall remain the property of the sender until full payment of the purchase price and any shipping costs incurred. Until this time, the items may not be pledged, transferred for security purposes, or encumbered with any other rights. The purchaser is obliged to handle the goods with care as long as ownership has not yet been transferred to them.

(2) If you are a business owner, the following applies in addition:

a) We reserve the right to retain ownership of the goods until all claims from the ongoing business relationship have been fully settled. Prior to transfer of ownership of the goods subject to retention of title, pledging or transfer of ownership for security purposes is not permitted.

b) You may resell the goods in the ordinary course of business. In this case, you hereby assign all claims arising from the resale up to the amount of the invoice to us; we accept the assignment. You are further authorized to collect the claim. However, if you fail to meet your payment obligations properly, we reserve the right to collect the claim ourselves.

c) In the event of connection or mixing of the goods subject to retention of title, we acquire co-ownership of the new item in proportion to the invoice value of the goods subject to retention of title to the other processed objects at the time of processing.

d) We undertake to release the securities to which we are entitled at your request, to the extent that the realizable value of our securities exceeds the claim to be secured by more than 10%. The choice of securities to be released is at our discretion.

§ 7: Warranty, Liability, Force Majeure

(1) The statutory warranty rights apply.

(2) If the purchaser is a consumer and expressly acquires a used item, his claims for defects shall expire, subject to the following provisions, one year after delivery.

(3) If the purchaser is a business owner, his claims for defects shall expire, subject to the following provisions, one year after delivery for new goods; in the case of used goods, a warranty exclusion is agreed with the purchaser who is a business owner, subject to the following provisions.

(4) If a warranty case (defect) exists, we are generally entitled to remedy the defect or deliver a replacement at our discretion within a reasonable period of time. We would like to clarify that in particular there is no warranty for/at: maintenance work, self-caused damage (e.g. burst tires due to driving over sharp objects, etc.), wear and tear (e.g. wear of tires, brake pads, suspension, handlebar grips, footboard), damage caused by the installation of unauthorized third-party parts, structural changes, mechanically induced damage (e.g. impact damage), falling damage, damage caused by rain, hail, rockfall, road salt, industrial emissions, lack of care, unsuitable care products or by not using original spare parts.

(5) Liability for slight negligence in the performance of duties is excluded with regard to customers who are entrepreneurs, unless damages are affected by the violation of life, body, or health or guarantees or claims under the Product Liability Act are concerned. Furthermore, liability for the violation of duties, the fulfillment of which makes the proper execution of the contract possible in the first place, and on whose compliance you as a customer can regularly rely, remains unaffected. The same applies to breaches of duty by our vicarious agents.

(6) We are liable in accordance with statutory provisions if the purchaser asserts claims for damages that are based on intent or gross negligence, or if we culpably violate a material contractual obligation; intentional or grossly negligent acts of representatives or vicarious agents are included herein. Insofar as we are not charged with intentional breach of contract, our liability for damages is limited to the foreseeable, typically occurring damage.

(7) Unless otherwise provided above, liability is excluded without regard to the legal nature of the claim asserted – except in cases of culpable violation of life, body, or health. This applies in particular to claims for damages arising from fault in contract conclusion, due to other breaches of duty, or tort claims for compensation for property damage in accordance with § 823 of the German Civil Code.

(8) To the extent that our liability for damages is excluded or limited, this also applies with regard to the personal liability for damages of employees, workers, staff, representatives, and vicarious agents.

(9) If the performance of the contract is prevented due to events that are demonstrably beyond our control, such as force majeure (especially acts of terrorism, assassination attempts, war, civil war or warlike events, strikes, lockouts, labor unrest, riot and/or civil unrest, natural disasters, floods, pandemics/epidemics, and are not caused by us), both we and you as the purchaser have the right to terminate the contract. In the event of non-delivery not caused by us, we undertake to inform you immediately about the unavailability of the goods and to reimburse any performance provided by you (e.g., advance payment) immediately if you and/or we make use of the right of termination.

§ 9: General, Jurisdiction, Severability Clause

(1) German law shall always apply, excluding the UN Sales Convention and international private law. If the customer is not a consumer, exclusively German law, excluding the UN Sales Convention, shall apply. The place of performance and jurisdiction is Krefeld, if permissible.

(2) Amendments and additions to the contract concluded with the sender require written form. This also applies to the cancellation of the written form requirement.

(3) Should individual provisions of this contract be or become invalid, the validity of the contract as a whole shall not be affected thereby. Instead of the invalid provision, a provision shall apply that comes as close as legally possible to what was intended.

As of: September 2022.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you,

who is not the carrier, have taken possession of the last goods.

To exercise your right of withdrawal, you must inform us IO HAWK Invest GmbH, Höffgeshofweg 7a,

D-47807 Krefeld, Tel. +49(0)2151 / 1502017, email: order@iohawk-europe.com, of your decision

to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or

e-mail). You can use the attached sample withdrawal form, which is not mandatory, for this purpose.

To comply with the withdrawal period, it is sufficient to send the notice of exercise of the

right of withdrawal before the withdrawal period expires.

Withdrawal Procedure

If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive the notice of your withdrawal from this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You shall only be liable for any loss in value of the goods if such loss in value is due to handling of the goods that is not necessary to examine their nature, properties and functionality.

Privacy Policy

Unless otherwise specified below, the provision of your personal data is neither required by law or contract, nor necessary for the conclusion of a contract. You are not obligated to provide the data. Failure to provide has no consequences. This only applies if no other information is provided in the following processing operations.

"Personal data" means any information relating to an identified or identifiable natural person.

Server log files

You can visit our websites without providing any personal information. Each time our website is accessed, usage data is transmitted to us or our web host / IT service provider by your internet browser and stored in log files (so-called server log files). This stored data includes, for example, the name of the page accessed, date and time of access, IP address, amount of data transferred, and requesting provider. Processing is carried out on the basis of Art. 6 (1) lit. f GDPR for the legitimate interest of ensuring the smooth operation of our website and improving our offer.

Collection and processing when using the contact form

When using the contact form, we collect and process your personal data (name, email address, message text) only to the extent provided by you. The data processing serves the purpose of contacting you. By sending your message, you consent to the processing of the transmitted data. Processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out based on the consent until revocation. We only use your email address to process your request. Your data will then be deleted unless you have agreed to further processing and use.

Use of Google reCAPTCHA

We use the reCAPTCHA service from Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") on our website. The query serves the purpose of distinguishing whether the input is made by a human being or by automated, machine processing. For this purpose, your input is transmitted to Google and used there. In addition, the IP address and, if necessary, further data required by Google for the reCAPTCHA service are transmitted to Google. This data is processed by Google within the European Union and, if necessary, also in the USA. For data transmissions to the USA, an adequacy decision of the European Commission, the "Privacy Shield", is available. Google participates in the "Privacy Shield" and has submitted to the specifications.

The processing is carried out on the basis of Art. 6 (1) lit. f GDPR from the legitimate interest of protecting our website from automated espionage, misuse, and spam. Further information on Google reCAPTCHA and the corresponding privacy policy can be found at https://www.google.com/recaptcha/intro/android.html and https://www.google.com/privacy.

Customer account

When opening a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying the ordering process. Processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out based on the consent until revocation. Your customer account will then be deleted

Collection, processing and transmission of personal data for orders

When you place an order, we collect and process your personal data only to the extent necessary for the fulfillment and processing of your order and for the handling of your inquiries. The provision of data is necessary for the conclusion of the contract. Failure to provide the data will result in no contract being concluded. The processing is based on Art. 6 (1) lit. b GDPR and is necessary for the performance of a contract with you.

Your data will be disclosed, for example, to the shipping companies and dropshipping providers, payment service providers, service providers for order processing, and IT service providers that you have selected. In all cases, we strictly comply with the legal requirements. The extent of data transmission is limited to a minimum.

Use of email address for sending newsletters

We use your email address exclusively for our own advertising purposes for sending newsletters, regardless of the contract processing, provided that you have expressly consented to this. The processing is based on Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time without affecting the lawfulness of the processing that has been carried out based on your consent prior to revocation. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. After that, your email address will be removed from the distribution list. Your data will be transmitted to an email marketing service provider as part of order processing. There will be no further transmission to other third parties. Your data will be transferred to a third country for which an adequacy decision of the European Commission is available.

Disclosure of email address to shipping companies for information on shipping status

As part of the contract processing, we will disclose your email address to the transportation company if you have expressly consented to this during the ordering process. The disclosure is made for the purpose of informing you by email about the shipping status. The processing is based on Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us or the transportation company, without affecting the lawfulness of the processing that has been carried out based on your consent prior to revocation.

Use of PayPal

All PayPal transactions are subject to the PayPal privacy policy. You can find this at https://www.paypal.com/de/webapps/mpp/ua/privacy-prev?locale.x=de_DE.

Cookies

Our website uses cookies. Cookies are small text files that are stored in the internet browser or on the user's computer system by the internet browser. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is accessed again. We use cookies for the purpose of making our offer more user-friendly, effective, and secure. Furthermore, cookies allow our systems to recognize your browser even after you have changed pages and offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change. We also use cookies on our website to enable us to analyze the surfing behavior of our page visitors. Furthermore, we use cookies for the purpose of subsequently addressing page visitors on other websites with targeted, interest-based advertising. The processing is based on § 15 (3) TMG and Art. 6 (1) lit. f DSGVO from the legitimate interest in the aforementioned purposes.

The data collected from you in this way is pseudonymized by technical measures. An assignment of the data to your person is therefore no longer possible. The data is not stored together with any other personal data from you. You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you based on Art. 6 (1) f DSGVO.

Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can prevent the storage of cookies and the transmission of the data contained therein. Cookies already stored can be deleted at any time. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can find information on how to manage (including deactivating) cookies in the most important browsers via the links below:

Chrome Browser: https://support.google.com/accounts/answer/61416?hl=en

Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Safari: https://support.apple.com/en-us/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Usage of Google Analytics

We use the web analysis service Google Analytics from Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") on our website. The purpose of data processing is to analyze this website and its visitors. To do this, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, compile reports on website activity, and provide other website and internet-related services to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Google Analytics uses cookies that enable an analysis of your use of the website. The information generated by the cookies about your use of this website is usually transferred to a Google server in the USA and stored there. IP anonymization is activated on this website. This means that Google will shorten your IP address within Member States of the European Union or in other states party to the Agreement on the European Economic Area before transmission to the United States. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Your data may be transmitted to the USA. For data transmissions to the USA, an adequacy decision by the European Commission is available. Processing is based on Art. 6 (1) lit. f GDPR from the legitimate interest in the needs-based and targeted design of the website. You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you based on Art. 6 (1) f GDPR.

You can prevent the storage of cookies by selecting corresponding technical settings in your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link [https://tools.google.com/dlpage/gaoptout?hl=en]. To prevent Google Analytics from collecting data across devices, you can set an opt-out cookie. Opt-out cookies prevent future collection of your data when you visit this website. You must opt-out on all systems and devices used for this to be fully effective. If you click here, the opt-out cookie will be set: Disable Google Analytics.

For more information on terms of use and data protection, please visit https://www.google.com/analytics/terms/us.html or https://www.google.com/policies/privacy/.

Use of Google AdWords Conversion Tracking

We use the online advertising program "Google AdWords" on our website, including conversion tracking (evaluation of user actions). Google Conversion Tracking is an analysis service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). When you click on an ad served by Google, a conversion tracking cookie is placed on your computer. These cookies have a limited validity, do not contain any personal data, and are therefore not used for personal identification. If you visit certain pages on our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to that page. Each Google AdWords customer receives a different cookie. Thus, there is no way that cookies can be tracked across the websites of AdWords customers.

The information obtained through the conversion cookie is used to create conversion statistics. Here, we learn the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive any information that can personally identify users. The processing is based on Art. 6 (1) lit. f GDPR, from our legitimate interest in targeted advertising and the analysis of the effectiveness and efficiency of this advertising.

You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you based on Art. 6 (1) f GDPR. To do so, you can prevent the storage of cookies by selecting the appropriate technical settings in your browser software. However, we would like to point out that in this case, you may not be able to use all the functions of this website to their full extent. You will then not be included in the conversion tracking statistics.

Furthermore, you can deactivate personalized advertising for you in the advertising settings on Google. You can find instructions on how to do this at https://support.google.com/ads/answer/2662922?hl=en. In addition, you can deactivate the use of cookies by third-party providers by calling up the deactivation page of the Network Advertising Initiative (Network Advertising Initiative) at https://www.networkadvertising.org/choices/ and implementing the further information on opting out mentioned there.

Further information as well as Google's privacy policy can be found at: https://www.google.com/policies/privacy/.

Use of Facebook Remarketing

We use the remarketing function "Custom Audiences" of Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA; "Facebook") on our website. The purpose of this function is to address visitors to the website with interest-based advertising on the social network Facebook.

For this purpose, the remarketing tag from Facebook has been implemented on the website. This tag establishes a direct connection to the Facebook servers when you visit the website. This sends information to the Facebook server about which of our pages you have visited. Facebook then assigns this information to your personal Facebook user account. When you visit the social network Facebook, you will then see personalized, interest-based Facebook ads. The processing is based on Art. 6 (1) lit. f GDPR from the legitimate interest in the aforementioned purpose.

You have the right to object at any time to the processing of personal data concerning you based on Art. 6 (1) f GDPR for reasons that arise from your particular situation. To do so, you can deactivate the remarketing function "Custom Audiences" here.

For more information on Facebook's collection and use of data, as well as your rights and options to protect your privacy, please see Facebook's privacy policy at https://www.facebook.com/about/privacy/.

Use of Google AdSense

We use the AdSense function of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") on our website.

The purpose of this function is to rent advertising space on the website and to address visitors to the website with interest-based advertising. Using this function, personalized, interest-based advertising ads from the Google Display Network are displayed to visitors to the provider's website. Google uses cookies that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will never associate your IP address with other data from Google.

The processing is based on Art. 6 (1) lit. f GDPR from the legitimate interest in the aforementioned purpose. You have the right to object at any time to the processing of personal data concerning you based on Art. 6 (1) f GDPR for reasons that arise from your particular situation.

You can permanently deactivate the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: https://support.google.com/ads/answer/7395996?hl=en. Furthermore, you can deactivate the use of cookies by third-party providers by calling up the deactivation page of the Network Advertising Initiative (Network Advertising Initiative) at https://www.networkadvertising.org/choices/ and implementing the further information on opting out provided there.

You can also prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case, you may not be able to use all functions of this website to their full extent.

For more information and Google's privacy policy, please visit: https://www.google.com/policies/technologies/ads/, https://www.google.de/policies/privacy/

Use of social plugins via "Shariff"

We use social network plugins on our website. To ensure that you retain control over your data, we use the privacy-compliant "Shariff" buttons.

Without your express consent, no links will be established to the servers of social networks, and therefore no data will be transmitted.

"Shariff" is a development of the specialists at the computer magazine c't. It enables more privacy on the web and replaces the usual "Share" buttons of social networks. More information on the Shariff project can be found here https://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html.

When you click on the buttons, a pop-up window appears where you can log in with your data to the respective provider. Only after this active login by you is a direct connection to the social networks established.

By logging in, you give your consent to the transfer of your data to the respective social media provider. This includes, among other things, your IP address and information about which of our pages you have visited. If you are connected to one or more of your social network accounts at the same time, the collected information will also be associated with your corresponding profiles. You can only prevent this assignment by logging out of your social media accounts before visiting our website and before activating the buttons. The following social networks are integrated using the "Shariff" function.

For more information on the scope and purpose of data collection and use, as well as your rights and options for protecting your privacy, please refer to the linked privacy policies of the providers.

Google+ by Google Inc. (1600 Amphitheatre Parkway, Mountain View, California, 94043 USA) https://www.google.com/intl/de/+/policy/+1button.html

Twitter by Twitter Inc. (795 Folsom St., Suite 600, San Francisco, CA 94107, USA) https://twitter.com/privacy

Pinterest by Pinterest Inc. (635 High Street, Palo Alto, CA, 94301, USA) https://about.pinterest.com/de/privacy-policy

Instagram by Instagram LLC. (1601 Willow Road, Menlo Park, CA 94025, USA) https://help.instagram.com/155833707900388

Use of YouTube

We use the function for embedding YouTube videos from YouTube LLC (901 Cherry Ave., San Bruno, CA 94066, USA; "YouTube") on our website. YouTube is a subsidiary of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").

The function displays videos stored on YouTube in an iFrame on the website. The "advanced privacy mode" option is enabled on YouTube, which means that YouTube does not store information about website visitors. Only when you view a video, information about it is transmitted to YouTube and stored there.

For more information on the collection and use of data by YouTube and Google, as well as your rights and options for protecting your privacy, please see the YouTube Privacy Policy (https://www.youtube.com/t/privacy).

Use of Google Maps

We use the function for embedding Google Maps maps from Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") on our website.

The function allows for the visual display of geographical information and interactive maps. When pages with Google Maps embedded are accessed, data about the visitors to the websites is collected, processed, and used by Google. Your data may also be transferred to the USA. For data transfers to the USA, there is an adequacy decision by the European Commission. The processing is based on Art. 6 (1) lit. f GDPR, in the legitimate interest of the demand-oriented and targeted design of our website.

For more information on the collection and use of data by Google, please see the Google Privacy Policy at https://www.google.com/privacypolicy.html. You also have the option to change your settings in the Privacy Center to manage and protect the data processed by Google.

Duration of Storage

After complete fulfillment of the contract, the data is initially stored for the duration of the warranty period and then, taking into account legal retention periods, in particular tax and commercial retention periods, and deleted after the period has expired, unless you have consented to further processing and use.

Rights of the Data Subject

Under the conditions of Art. 15 to 20 GDPR, you have the following rights: the right to information, the right to correction, the right to deletion, the right to restriction of processing, and the right to data portability. You also have the right under Art. 21 (1) GDPR to object to processing based on Art. 6 (1) f GDPR, as well as to processing for the purpose of direct advertising.

Contact us if you wish. You can find the contact details in our legal notice.

Right to Lodge a Complaint with a Supervisory Authority

According to Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.

Right to Object

If the processing of personal data listed here is based on our legitimate interests pursuant to Art. 6 (1) lit. f GDPR, you have the right to object to such processing at any time for reasons arising from your particular situation.

After objection has been made, processing of the data in question will be terminated, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing is for the assertion, exercise, or defense of legal claims.

If personal data is processed for direct advertising purposes, you can object to this processing at any time by notifying us. After objection has been made, we will terminate the processing of the data in question for the purposes of direct advertising.

Last updated: April 25, 2018

Supplementary General Terms and Conditions for ‘easyCredit-Ratenkauf’  
1. Scope and General Terms of Use The following supplementary General Terms and Conditions apply between you and the merchant for all contracts with the merchant where the ‘easyCredit-Ratenkauf’ installment purchase solution (‘Ratenkauf’) is used. In the event of conflict, the supplementary Terms and Conditions take precedence over the merchant’s general terms and conditions. Ratenkauf is available only to customers who are consumers as defined in section 13 of the German Civil Code (BGB) and are over the age of 18.  
2. Ratenkauf With the support of TeamBank AG Nuremberg, Beuthener Strasse 25, 90471 Nuremberg, Germany (‘TeamBank AG’), the merchant can offer you Ratenkauf as an additional payment option for your purchase.  The merchant reserves the right to check your credit status. For more details, please see the Ratenkauf data protection notice when you place your order. If Ratenkauf cannot be offered because of your credit status or because the merchant’s revenue limit has been reached, the merchant reserves the right to offer you an alternative payment option. The Ratenkauf contract is formed between you and the merchant. There is no cash payment with Ratenkauf; you choose to pay off the purchase price in monthly installments. Payments are made every month for an agreed term, whereby the final installment may be different to the previous installments. Ownership of the goods is not transferred until the purchase price has been paid in full. The receivables arising through the use of Ratenkauf are assigned by the merchant to TeamBank AG under a rolling factoring contract. Only payments made to TeamBank AG have the effect of discharging the debt. The merchant is not subject to any supervision by a regulatory authority other than the general supervisory authority for businesses (Gewerbeaufsicht). Complaints can be sent to the merchant by letter or email.  
3. Payment of Installments by SEPA Direct Debit Through the SEPA direct debit mandate issued with Ratenkauf, you are authorizing TeamBank AG to collect the payments due as a result of the installment purchase from the current account you specified during the order process at the named bank by means of a SEPA direct debit. Payments will be collected no sooner than on the date specified on the pre-notification. Payments may also be collected shortly after that date. If the purchase price is reduced between the pre-notification and the due date (e.g. due to amounts being credited), the debited amount may differ from that stated in the pre-notification. You must ensure that your current account contains sufficient funds at the time the payment is due. Your bank is not required to honor the direct debit request if your account does not contain sufficient funds. If the direct debit is returned due to insufficient funds in the current account or an unjustified rejection by the account holder, or because the current account has been closed, you will be in default (without separate demand notice), unless the direct debit is returned due to circumstances beyond your control. Costs charged to TeamBank AG by your bank for a direct debit returned for reasons for which you are responsible may be claimed from you by TeamBank AG as damages and must be reimbursed by you. You are entitled to show that TeamBank AG suffered a smaller loss or no loss at all. If you are in default, TeamBank AG is entitled to charge a reasonable fee for each demand notice or default interest in the amount of five percentage points above the prevailing base rate of the European Central Bank. Because of the high costs associated with a returned direct debit, we would ask you not to reject the SEPA direct debit if you cancel the contract, return the goods or make a complaint. In these cases, the payment is reversed in agreement with the merchant by means of a reverse transfer of the relevant amount or in the form of a credit note.