IO HAWKOnlineshop

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suupi freundlicher, kompetenter Service
Dieter Beil
Dieter Beil
13:43 19 Oct 17
Ich bin mir nicht sicher ob ich jemals so schnell von einer Firma beliefert wurde und dazu noch so hervorragende Ware erhalten habe. Ihr habt mir wirklich eine Große Freude mit dem IO Hawk Cross gemacht, danke an das ganze Team. Euer Michael Sarikaya
Michael Sarikaya
Michael Sarikaya
21:39 11 Oct 17
alles sehr gut und perfekt C:
Tribux
Tribux
20:40 29 Sep 17
Alles super,sofort versendet und kam sehr schnell an.
Akif
Akif
08:20 01 Jul 17
Es gibt 2-3 verschiedene Modelle.Cool
Dirk Helmes
Dirk Helmes
09:01 27 May 17
Ich habe eine Frage gibt ihr die I ohawks auch an Kinder (bin 14) also kann ich die bei euch kaufen und testen oder bin ich zu jung
TyTy
TyTy
20:14 14 Mar 17
Echt cool der Laden! Habe dort mal ausprobieren dürfen und war Klasse!
Toby Elker
Toby Elker
10:00 19 Jul 16
I dont have one
kahmariyon Jefferson
kahmariyon Jefferson
02:47 07 Mar 16
I used that thing I fell the first time and the I got the hang of it
Juan Argumedo
Juan Argumedo
20:01 26 Nov 15
I got my first iohawk so much fun
Malachi Coley
Malachi Coley
02:21 29 Oct 15

Our Promise:

2 Years

Warranty

  • We provide a two-year warranty on our products, except wear parts

14 Days

Return Policy

  • Test the IO Hawk and if you not satisfied you send it back to us

Fast

Delivery

  • We deliver to you with our partner DPD logistics, across Europe. You will be automatically informed by us when your order leaves our logistics center. Of course with tracking number, so you can track your order.

Payment

We offer many options

  • Choose between Paypal, purchase on invoice, debit, credit card, in advance, Pickup, Sofortüberweisung

Info & Help | Payment Methods

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--- Please note: Paypal is currently deactivated. Please use another payment method !

When you pay?

After sending the order, you will be redirected to PayPal. The booking is made by clicking the "Payment" button. A note: In order to be able to pay via PayPal, you need a PayPal account.You can create it here: www.paypal.com/register.

Delivery address deviating from the invoice address

When paying by PayPal, a subsequent change of the delivery address after the order receipt is no longer possible. Please make sure that the address in Paypal is the same as in the order process.

Delivery of the goods

The shipping will be done as soon as we have received a payment receipt and all items are available.

What payment methods does PayPal offer?

Paypal offers various payment methods (credit card or bank account). In addition, you are protected at all times within the framework of the buyer protection.

Do I still have a right of revocation?

You can return the item to us within 14 days.

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Is a creditworthiness check carried out?

Yes, before the purchase is released, our partner - Payolution GmbH – checks your credit rating. If the order does not go through, please contact us by e-mail: info@payolution.com With a copy / scan of your ID card to ask the reason. We at IO Hawk can not give you any information for privacy reasons (we do not have any insight).

Payment processing

If you have chosen the purchase method as the payment method, a credit check is carried out by our partner Payolution after sending the order. Your data will be transmitted encrypted and checked immediately (please pay attention to the correct entry of your reporting address as well as your date of birth). As soon as there is a positive feedback from Payolution, the purchase is possible. Otherwise, an alternative payment method is proposed.

Payment objective and bank connection

The payment target is 7 days after the invoice date. The bank account and the purpose for transfer to Payolution you will find on the invoice.

Is it possible to make a purchase outside of Germany?

The purchase is possible in Germany, Austria and Switzerland

Are transaction fees charged?

No, we accept the transaction fees completely for you. Only the amount shown at the time of purchase is indicated.

Do I still have a right of revocation?

You can return the item to us within 14 days.

Can I collect my order from you?

No, unfortunately the order can not be picked up in our shop.

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Accepted credit cards

Only credit cards by VISA and MasterCard are accepted.

Payment processing

After completing your order in our webshop, the secure encrypted payment form of our payment provider, Novalnet AG, opens:
Enter your credit card information into the marked fields
Click on "debit card" to send the order.
Important Information: "Mastercard Secure" or "Visa verified"
After clicking the button "Pay now" a window of your bank with corresponding logo opens. This is a query regarding the Mastercard Secure or Visa verified security procedure. The setting and also the query of the code can not be affected by us. For further information please contact your bank. The order can not be completed without entering the corresponding code. Registration for this procedure must be carried out independently of the order process in our webshop. This is for our and your security to avoid credit card misuse. For further information please contact: https://www.mastercard.de/de-de/privatkunden/produkte-features/features/securecode.html
or here: https://www.visa.de/produkte/zahlung-mit-visa#verified-by-visa

Time of debiting

Your credit card will be debited directly upon successful execution of the transaction or successful completion of the order.

Shipment of the order

By default, shipping will be done as soon as all items are available.

Are transaction fees charged?

No, we accept the transaction fees completely for you (except for any fees incurred by your credit card institution). Only the amount shown at the time of purchase is indicated.

Do I still have a right of revocation?

Sure! You can return the item to us within 14 days. We will then charge your credit card or credit you the money.

Can I collect my order from you?

Yes, this is possible.

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Bank details

Sparkasse Duisburg
Empfänger: IO Hawk Invest GmbH
IBAN: DE28 3505 0000 0200 2662 37
SWIFT: DUISDE33XXX

Shipment of the order

The shipping is made when payment is received, as far as available. Please note: Bank transfers generally take 1-3 business days, which delays delivery. You can speed up this by sending us a transfer confirmation

Please note

Please indicate the order number, which can be found in the confirmation mail. Please transfer the exact invoice amount, not rounding off or rounding off.

Do I still have a right of revocation?

You can return the item to us within 14 days.

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Payment processing

To do this, you simply choose Transfer Immediately as a payment option and you will then automatically be redirected to the secure payment form. The transfer data are automatically transferred, you only have to enter the bank code of your bank and your usual online banking access data. Finally, you release the transfer with a TAN. The data is encrypted to your online banking account.

Delivery of the goods

The shipping will be done as soon as we have received a payment receipt and all items are available.

Are transaction fees charged?

No, we accept the transaction fees completely for you (except for any fees charged by your credit institution). Only the amount shown at the time of purchase is indicated.

Do I still have a right of revocation?

Of course! You can return the item to us within 14 days. We will then return the amount.

Can I collect my order from you?

Yes, this is possible.

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What is the process of paying installments?

If you have chosen the installment payment as payment method, you will be forwarded to our payment provider Payolution after sending the order. Please be sure to enter the correct address and correct birth date when entering your order. Now select the appropriate term of an installment payment according to your needs. The duration can be 3, 6, 9 or 12 months.

When will I know if the installment payment will be approved?

Within a few seconds, you will be informed whether your request for installment payment is approved by Payolution.

Is a creditworthiness check carried out?

Yes, before the purchase is released on installments, our partner will check your creditworthiness for the purchase of the installment Payolution GmbH. If the order does not go through, please contact us by email: info@payolution.com with a copy / scan of your ID card for the reason. We at IO Hawk can not give you any information for privacy reasons (we do not have any insight).

Are interest rates falling?

At IO HAWK you can easily pay in up to 12 monthly rates - with 0% interest!
If your financial situation allows, you can always settle the pending sum completely and terminate the installment agreement early.

Do I still have a right of revocation?

You can return the item to us within 14 days.

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Completion

During the ordering process you have the possibility to choose payment at pickup.
You can pay your goods comfortably in our store on the
Pascalstr. 17 in 47506 Neukirchen Vluyn and get 10% discount *
On your cash and 6% discount on card payment! Please note our opening hours from
Mon-Fri between 9am and 5pm. Do you want to pick up your goods on Saturdays? No
Problem. Please do not hesitate to contact us.
*Not in conjunction with other discounts or special offers. Where a special offer exceeds 10% of the EIA, this value shall apply. Otherwise, the 10% apply.

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Payment processing

After the completion of your order in our webshop, the securely encrypted payment form of our payment provider, Payolution:
Enter your card information into the marked mandatory fields
Click on "debit card" to send the order. Please note that your EC or credit card has the Maestro character.
Important Information: "Mastercard Secure" or "Visa verified"
After clicking the button "Pay now" a window of your bank with corresponding logo opens. This is a query regarding the Mastercard Secure or Visa verified security procedure. The setting and also the query of the code can not be affected by us. For further information please contact your bank. The order can not be completed without entering the corresponding code. Registration for this procedure must be carried out independently of the order process in our webshop. This is for our and your security to avoid credit card misuse. For further information please contact: https://www.mastercard.de/de-de/privatkunden/produkte-features/features/securecode.html
or here: https://www.visa.de/produkte/zahlung-mit-visa#verified-by-visa

Time of debiting

Your credit card will be debited directly upon successful execution of the transaction or successful completion of the order.

Shipment of the order

By default, shipping will be done as soon as all items are available.

Do I still have a right of revocation?

You can return the item to us within 14 days.

Questions?

Simply call us at: +49 (0) 2841 / 8868505 . We are here for you from Monday to Friday from 09:00 to 17:30. Or just send us an email: order@iohawk-europe.com

  • Phone: +49 (0) 2841 / 8868505
  • Email: order@iohawk-europe.com

Payment options and our promise
24 Months warranty !
RMA processing within 2 business days !

Google Rating
4.2

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